Server 2008R2 Standard giving “This copy of windows is not genuine” error, cannot run windows activation.
Windows Server forums > Windows Server General Forum
Question
0
Sign in to vote
I’ve got a windows 2k8R2 server in production that’s been running since mid October. This morning we’re suddenly having production issues with the databases running on the box.
I connect in and the desktop is flat black with the Not genuine error showing on the bottom right of my desktop, which wasn’t there when I was last on the box several days before. I know the box is valid and licensed.
I figured I’d try to launch the activation wizard again, so I enabled the internet NIC and launced the wizard, just in case it needed to be reactivated for some reason. I got the following error:
Windows Activation: An error has occured.
Code: 0x80070422
Description: The service cannot be started, either because it is disabled or because it has no enabled services associated with it.
One more odd thing, launching the server manager, the server summary is completely blank:
http://www.geekforever.com/misc/wonkaf.gif
This seems to be such a general error that google and technet have been pretty useless so far, most of the 0x80070422 errors seem to be from Vista or the Windows 7 beta and were fixed via various registry repair tools, which I am loathe to run on Server2k8, especially one in production.
Help!
Wednesday, December 29, 2010 8:32 PM
Reply | Quote |
Ron PragueAsterisk Consulting0 Points
Answers
0
Sign in to vote
Hi,
For the activation error 0x80070422, it can be caused due to the following services are not running properly:
• Background Intelligent Transfer Service
• Software Protection
• SPP Notification Service
Please check their status via Services and try to activate again. What is the result?
Also, you can run “slmgr /dlv” in CMD prompt command line to see the details about the activation.
As Meinolf suggested, you can refer to the following link to contact the licensing team:
http://www.microsoft.com/licensing/contact-us.aspx
Thanks.
Nina